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Return & Refund Policy

FarmAnywhere Shop

Thank you for supporting FarmAnywhere. Our mission is to make sustainable and innovative agriculture more accessible to farmers of all levels. Your purchases on our shop is to finance your container farm.

As our shop operates on a unique model aimed at financing, rather than traditional retail, we have a specific policy regarding returns and refunds. Please read the following terms carefully before making a purchase.

No Returns or Refunds

  • Policy Overview: At FarmAnywhere, all purchases are final. We do not offer returns or refunds on any items or donations made through our shop. This policy is in place because the funds from your purchases are immediately allocated to financing farming projects and initiatives.

  • Exceptional Circumstances: While our no returns or refunds policy is strict, we understand that there may be exceptional circumstances. If you believe your situation warrants special consideration, please contact our customer service team at support@farmanywhere.com with detailed information about your purchase and the issue at hand. We will review each case individually, though please note that exceptions are extremely rare and made at our discretion.

  • Quality Issues: If your purchase arrives damaged or if there is an issue with the quality of the product, please contact us within 48 hours of receipt with photographic evidence. While we cannot offer a return or refund, we are committed to ensuring our supporters are satisfied and will assess possible resolutions on a case-by-case basis.

  • Support and Questions: For any questions about our policy or your purchase, please contact our support team. We’re here to provide information and assistance to ensure you have a positive experience with FarmAnywhere.

Contact Information

Conclusion

We appreciate your understanding and support of our no returns and refunds policy. Your purchase plays a crucial role in advancing sustainable farming initiatives, and we thank you for contributing to a greener, more sustainable future through FarmAnywhere.

For more information about the projects your purchases support, please visit our website or contact our customer service team. Together, we are making a difference in the world of agriculture.

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